TrimBooking is built and run by a single independent developer — here's a bit about that, and how to get help.
TrimBooking is designed, built and maintained by one developer, rather than a large team or company. The goal is a booking system that's simple, fast and genuinely useful for independent hairdressers, beauty salons, barbers and dog groomers — without the bloat, upsells or confusing settings that come with a lot of bigger booking platforms.
Because it's independently run, changes and fixes tend to happen quickly, and feedback from businesses actually using it directly shapes what gets built next.
If something isn't working, you're not sure how to do something, or you'd like to request a feature, get in touch directly by email:
Please include your business's web address (yourshop.trimbooking.co.uk) if your question relates to your account or bookings — it helps track down the right account quickly. Most support queries get a reply within a day or two.
Before emailing, it's worth checking the user guide, which covers setup, staff logins and everyday use step by step.